Help and Support

Contact Support

Can't find an answer? Submit a support request by email or phone:

(414) 771-1452 ext. 228
9am-5pm, Mon-Fri US Central Time

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Most Common Questions

Premium Support

Included when you purchase 1-year of Premium Support and Upgrades:

  • Free upgrades for 1 year
  • Unlimited e-mail support for 1 year
  • Same-day response for issues received before 3pm on business days (US Central timezone).  Otherwise the issue has priority on the next business day.
  • 5 phone support incidents per user for 1 year
  • See the support agreement for complete details

Standard Support

Included if you choose not to purchase 1-year Premium Support and Upgrades:

  • Unlimited e-mail support for 6 months
  • Response by next business day
  • 1 phone support incident per user for 6 months

System Requirements

CaseComplete runs on Windows 7, Vista or XP. You'll also need the .Net Framework version 2.0 or later if you don't already have it installed.

To generate reports and view the tutorial, you'll need Microsoft Word 2002 or later.

Revision History

  • Release Notes
  • Version 2010 - January 26, 2010 (What's New?)
  • Version 2009 R2 - July 10, 2009 (download)
  • Version 2009 - November 20, 2008 (download)
  • Version 2008 R2 - May 20, 2008 (download)
  • Version 2008 - November 8, 2007 (download)
  • Version 2.6 - December 12, 2006 (download)
  • Version 2.5 - June 15, 2006 (download)
  • Version 2.0 build 2133 - Nov. 4, 2005 (minor maintenance release)
  • Version 2.0 - August 15, 2005 (download)
  • Version 1.6 - March 4, 2005 (download)
  • Version 1.5 - December 8, 2004
  • Version 1.2 - Oct. 12, 2004
  • Version 1.1 - May 5, 2004
  • Version 1.0 - March 2, 2004